Payment and billing

How you pay us, when invoices arrive and what happens if one stays open – without small print.

How you can pay

These payment methods are currently active. You pick one when ordering and can change it on every invoice in the client area.

  • PayPal

    With your PayPal account. Depending on your country, PayPal may offer further options in its checkout, e.g. card.

    Counts as paid: immediately

  • Bank Transfer

    By bank transfer to our account. Bank details and reference are on the invoice – always include the invoice number.

    Counts as paid: once the money arrives, usually after 1 to 2 banking days

  • Stripe

    With a credit or debit card. Card data goes straight to the payment provider Stripe.

    Counts as paid: immediately

  • Mollie Checkout

    Via the Mollie checkout, which shows the methods available to you.

    Counts as paid: once Mollie confirms the payment

How billing works

Invoice before the due date

Your invoice arrives by email 7 days before a service is due and is available as a PDF in the client area.

Term of your choice

Monthly or a longer term – the longer, the cheaper, up to 13 %. You pick the term when ordering.

Tax shown separately

Every invoice shows VAT separately. Prices on the website are shown net, VAT is added on the invoice.

Add credit

You can add credit to your account. New invoices are then paid from it automatically.

Several invoices at once

You can pay open invoices together in one step in the client area.

If something stays open

  • Before a new term begins, we remind you of the invoice by email. We do not send dunning letters and do not charge default interest.
  • If the invoice is not paid when the new term begins, the service is not renewed and ends when the paid term expires. Servers, web space and similar services are then suspended and, after a further five days, irrevocably deleted together with all stored data and backups (Terms, section 5 para. 3).
  • If you pay within these five days, we restore the service with the new term. This is a voluntary offer; there is no entitlement to it or to the period.
  • Contracts concluded before 30 Oct 2026: until 12 Dec 2026 the previous rules on payment, reminders, suspension and credit still apply (Terms, section 5 para. 8).
  • Trouble paying right now? Open a ticket beforehand – we usually find a solution.

Your payment data

We never see card data

You enter card and account data with the payment provider. It is not stored on our servers.

Encrypted connection

The whole site and the client area run over HTTPS only.

Sign in with a passkey

You can additionally protect your client area with a passkey.

Questions about paying

Can I change the payment method later?
Yes. For every open invoice you choose in the client area how you want to pay it.
Do I get a proper invoice for my company?
Yes. Add company name and address to your profile and they appear on every invoice. VAT is shown separately.
Where can I find my invoices?
In the client area under Invoices, always available as PDF.
What happens with a chargeback?
The invoice becomes open again. We will get in touch so we can sort it out together.

Questions about an invoice?

Open a ticket with the invoice number and we will take care of it.

Open a ticket My invoices